This website is operated by Go With Fresh. Throughout the site, the terms “we”, “us” and “our” refer to Go With Fresh. Go With Fresh offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. General Terms
1.1 By placing an order with Go With Fresh, you agree to the terms outlined in this document, as well as any other policies and guidelines posted on our website.
1.2 You must be of the age of majority in your state or province of residence or have given consent for any minor dependents to use the site.

2. Cancellation Policy

At Go With Fresh, Our cancellation policy is designed to be fair and transparent while ensuring smooth operations.

2.1 Express Orders (Under 30 Minutes) 

• You can cancel your order within 10 minutes of placing it, free of charge.
• If canceled after 10 minutes, a 100% cancellation fee will apply as the order is already being prepared and dispatched.

2.2 Standard Orders (Under 2 Hours) 

• You can cancel your order within 30 minutes of placing it, free of charge.
• If canceled after 30 minutes, a 100% cancellation fee will apply as the order is already being processed.

2.3 Cancellation Due to Delivery Issues

If we are unable to deliver your order due to any of the following reasons, a 100% cancellation fee will apply:

• Incorrect or incomplete address
• Unreachable contact number
• Missing delivery instructions leading to a failed delivery attempt

A 100% cancellation fee means that no refund will be provided since the order has already been processed or dispatched.

2.4 Example of Cancellation Fee

If your order total is ₹500 and you cancel after the free cancellation period, you will still be charged ₹500 as the cancellation fee.

2.6. COD & UPI Orders

• For Cash on Delivery (COD) and UPI on Delivery orders, any applicable cancellation fees may be collected during your next order or at the time of delivery.

3. Reschedule Policy

3.1 Express Orders (Under 30 Minutes) 

• You can reschedule your express order before dispatch, free of charge.
• Once the order is dispatched, rescheduling is not possible.

3.2 Standard Orders (Under 2 Hours) 

• You can reschedule your order once, free of charge, if done at least 1 hour before the original delivery time.
• Contact customer support to request rescheduling.

4. Pre-Orders for Cooked Food
4.1 Pre-orders for cooked food must be placed at least one day before the scheduled delivery date.
4.2 Cancellations or changes to pre-orders must be made at least 2 hours before the scheduled delivery time. After this, a 100% cancellation fee will apply.

5. No Returns or Refunds
5.1 Due to the perishable nature of our products, we do not accept returns or refunds once the order is delivered. Contact support if there is an issue with your order.

6. Health & Safety Disclaimer
6.1 Go With Fresh ensures the delivery of high-quality products but is not responsible for any allergic reactions, foodborne illnesses, or health issues from consuming our products.
6.2 We are not liable for any loss, damage, or harm caused by the use of our services or products.

7. User Responsibilities
7.1 You are responsible for providing accurate and complete information when placing an order, including correct delivery addresses, contact details, and payment information.
7.2 You accept responsibility for any issues arising from incorrect or incomplete information.

8. Service Availability
8.1 Our services are available only in select areas, including Ambernath, Badlapur, and Ulhasnagar, with future expansion plans.
8.2 Delivery times are subject to availability, and delays may occur due to unforeseen circumstances.

9. Pricing and Payments
9.1 Prices for products and delivery charges are listed on our website. Go With Fresh reserves the right to change prices and delivery charges without notice.
9.2 All payments must be made in full at the time of purchase. Accepted payment methods include Cash on Delivery (COD), UPI, and others as specified.

10. Limitation of Liability
10.1 To the fullest extent permitted by law, Go With Fresh shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products, including health-related issues.

11. Indemnification
11.1 You agree to indemnify and hold Go With Fresh harmless from any claims, damages, liabilities, and expenses arising from your use of our products or services.

12. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the terms will result in an immediate termination of your services.

13. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

 14. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

15. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

16. Products or Services (If Applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy. To view our return policy, please visit [link to return policy]. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

17. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. For more detail, please review our returns policy.

18. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

19. Third-Party Links
Certain content, products and services available via our service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

20.Business Hours and Pre-Orders:
We are available from 10:00 AM to 8:00 PM daily. If we are not available, you can still place a pre-order online, and your order will be processed for the next day.

21. User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

22. Personal Information
Your submission of personal information through the store is governed by our privacy policy. To view our privacy policy

23. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice.

24. Prohibited Uses
In addition to other prohibitions as set forth in the terms of service, you are prohibited from using the site or its content for unlawful purposes, to solicit others to participate in unlawful acts, or to violate any local ordinances or laws.

25. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall Go With Fresh, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

26. Indemnification
You agree to indemnify, defend and hold harmless Go With Fresh and its affiliates from any claim or demand made by any third-party due to or arising out of your breach of these terms of service or your violation of any law.

27. Severability
If any provision of these terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service.

28. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These terms of service are effective unless and until terminated by either you or us.

29. Entire Agreement
These terms of service and any policies or operating rules posted by us on this site or in respect to the service constitute the entire agreement and understanding between you and us and govern your use of the service.

30. Governing Law
These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

31. Changes to Terms of Service
You can review the most current version of the terms of service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes to our website.

32. Contact Information
If you have any questions or concerns regarding these terms, please contact us:
Email: support@gowithfresh.com
Phone: +91-9766444369
Website: www.gowithfresh.com

Additional Information

• We may update these Terms periodically, and it’s your responsibility to check for changes.
• By using the services, you agree to these terms, and any updates that may be posted on this site.